Principle
Distinguish the client’s stated request from their underlying need.
Review questions
- What outcome is the client trying to achieve through this feature?
- What check would show that the outcome has been achieved?
Attribution and limits
Jesse Schell · Schell: 113 second-edition lenses
The concise explanations and review questions are original gamemechanics.pro wording. This is an independent reference, not a translation of the cards or a substitute for the book. Names, concepts and external material remain their authors’ work.
Sources and further reading
Original editorial explanations and review questions based on the user-selected Schell notes and attributed primary references. External concepts and source material retain their rights.
In collections
CC BY 4.0 · gamemechanics.pro contributors